Minnesota Endoscopy Center Minnesota Endoscopy Center

St. Paul: Minnesota Endoscopy Center

★★★★★ 4.8 out of 5 ( 4792 Ratings | 2076 Comments )

2635 University Avenue West
Suite #100
Saint Paul, MN 55114
United States

Note: The MNGI Digestive Health prep kits are not available for pick up at this site.

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
★★★★★ 2.2 out of 5 reviewed on 3 September 2022

When I was getting prepared for the procedure one person was asking me questions as another was taking my vital signs. The automatic blood pressure cuff was malfunctioning and cutting off my circulation. I told the nurse as it started hurting badly. In the meantime time the person keeps asking me questions. The nurse commented that that happens when you move your arm sometimes. It kept getting tighter and tighter and hurting more with nothing being done. My blood pressure taken in a clinic a week before was 111/60. This reading started with 150 something. When I came out of anesthesia they thought my blood pressure was too low not realizing that the number was taken before while I was under stress and pain. I told them what it really was and was discharged. The personnel getting me ready were insensitive to my needs. I understand the pressure to get as many procedures through as quickly as possible but asking a person questions while putting in IVs and taking blood pressure with a malfunctioning machine creating severe pain is insensitive and unprofessional. The anesthesiologist team and the procedural team were much better. I felt the surgeon was crunched for time as he rattled off what had happened during surgery. The receptionist must have taken down the wrong phone number for my husband who was picking me up. Luckily the nurse asking me questions during prep notice a difference between what I had sent into the office on two previous forms. I chose not to do the portal so that might be why I did not have as much information about post procedure issues. I wanted it posted on My Chart so it was all in one central location regarding my medical procedures. Everything was on time.

★★★★★ 4.9 out of 5 reviewed on 3 September 2022

Never a pleasant experience but the doctors and staff did everything possible to to make the procedure stress free and informative.

★★★★★ 4.9 out of 5 reviewed on 3 September 2022

Dr. and all of the staff who helped me were incredible! The doctors and nursing staff didn't rush me and answered every question, pausing to make sure everything made sense. The anesthesiologists including RN in the procedure room worked hard to ensure I would not get ill (first time ever no nausea and vomiting!!), and Dr. was so kind with me as I started to drift off, making sure I felt safe. The only feedback I would give to change things is that I tried a new pill prep, and I had to advocate for information more than I expected, and overall info from the center prior came in disconnected timing vs all at once. I got all I needed, but the flow was a little choppy with info through the mail and calls ahead. I also want to say I was very disappointed that the center would not access a phone interpreter for my husband due to cost. I know through my job at the state this is expensive, but this should never be a barrier for any family members present, especially a partner who needs to know and has a right to know everything in their primary language in order to best support the patient.

★★★★★ 4.5 out of 5 reviewed on 3 September 2022

I ended upHaving to be poked 3 times for an IV after I told the nurse the right arm wouldn't work. She tried it anyway and it failed. Then the 2nd IV site didn't work and the nurse anesthetist to do a third IV site. Not fun, and painful.

★★★★★ 5 out of 5 reviewed on 3 September 2022

The entire experience was excellent. From the check in to dismissal, everyone one treated me with respect and care. This MD is the best at what he does.

★★★★★ 4.9 out of 5 reviewed on 3 September 2022

Wonderful staff.

★★★★★ 5 out of 5 reviewed on 3 September 2022

Everything went very well and they explained everything to me I was scared at 1st but I have to talking to them I was relieved

★★★★★ 4.7 out of 5 reviewed on 3 September 2022

Everyone was very nice and friendly

★★★★★ 5 out of 5 reviewed on 2 September 2022

The anesthesia I received really knocked me out. I don't remember anything the doctor told me after the procedure. I was 'off balance" physically and mentally for two days after my procedure.

★★★★★ 4.6 out of 5 reviewed on 2 September 2022

All staff were really nice, but the doctor just need to be more friendly, he was nice, but was too serious, a little smile goes a long way. Over all he was nice.