It has been over a week and still no reply on the thing removed from my upper or the lower

This was my first procedure at MNGI since moving to MN in July of '22, although I have had several colonoscopies in my home state. The information provided before, during, and after the procedure was clear and helpful and communicated respectfully. Everyone involved in the procedure was professional and courteous. High marks all around with special thanks to the doctor.

This was my 2nd visit to MNGI. The first was in Bloomington and the second was at Midway - St. Paul. Both were great, but when I come back for my next visit in 3 years will be with Midway. Its to the point where the prep is worse than the procedure. ;-) Everyone is great at MNGI. Thanks for taking care of me.

I didn't really know what to expect and the entire experience was very professional and worry-free. I was very grateful for the quick turn around pathology report as the waiting for path reports can be difficult.

First time having a colonoscopy, every single staff member was courteous and very professional. They made me comfortable and treated me more like a friend or family member rather than just another patient.

The phlebotomist I'm starting an IV in my hands could not find a vein and despite my yelping on pain persisted. Had huge bruising and pain afterwards. She needs some redirecting, retraining, and guidance on listening to patience experiences. More learning how not to harm patience. The MD was sort of a minimalist communicator. Everyone was great.

I was so impressed. Everyone was extremely friendly, highly professional, and helpful. My only negatives were that I felt like the wait in the waiting room was longer than expected--especially for being told to be 45 minutes early--and there was a "yellow sheet" that was referred to that I was supposed to have been given in the waiting room but wasn't. Otherwise, I was extremely impressed and well taken care of and will recommend the facility to others.

Everyone was very friendly and caring. My questions were answered thoroughly.

Everyone seemed competent and treated me with respect. They also seemed to like their job and it showed.

The staff were all kind and efficient. I was nervous but comfortable.