The experience leading up to the procedure was great. The prep instructions were clear and easy to follow. I followed them exactly. However, in the recovery room after the procedure the doctor told me that there were no findings, but 'suboptimal prep' and I should repeat the colonoscopy in 3 years because of that. I was shocked! I asked the nurse some questions and she told me that 'suboptimal prep' is pretty common due to not having magnesium citrate as part of the prep. Magnesium citrate was NOT part of my prep instructions. She then told me that it's difficult to find these days. But when I asked if it's included in the kit that you can purchase from MNGI, she said yes. That's even more irritating! So if I would have purchased a kit, then it would have most likely resulted in a better prep?! Either way, it's irritating to have gone through the prep process and then hear that the prep (as instructed) was not sufficient. And then to hear from the nurse that it's common. That's even worse! If it's common, the prep instructions need to be modified! I know people who've gone to other facilities for a colonoscopy (recently) and did not run in to the prep being insufficient after following the instructions.

Everyone was really wonderful: great explanations and care by all.

The doctor in the anesthesiologist s were awesome, but the nurse that put the IV in my arm before the procedure, in the nurse that was with me after the procedure were not that nice, from both of them I felt discriminated against, uncomfortable, especially from the nurse that was in my room after the procedure, I heard other nurses and other rooms asking the patient if they needed juice or water or crackers, my nurse asked me do you need some water and that's it, so no I would never refer your facility to any women of color

Pleasant experience. Would not hesitate to use this clinic in the future.

A good experience. Everyone was pleasant, helpful and efficient.

Everyone was very nice and helpful l. Thank you for making me feel comfortable while I was there.

The entire medical team was professional and courteous, making me feel as relaxed as possible.

Everything was great.

Thank you everyone

The only issue I had was that the nurse forgot to leave me a nurse call button and I had to yell several times to get someone's attention as I needed to use the restroom.