I tell my friends how excellent in overall care is the best at this clinic to focus on the point on individuals digestive tract issues.

Very good. They were very understanding. I felt they really cared.

It took 2 weeks for the office to send my prescription to my pharmacy!! I had to call twice before they sent it over!! This is unacceptable.

Was told that after reviewing scan competed at West Health, he would let me know if further "scan" was needed. Staff contacted me to tell me that I needed the scan. Order to CDI was confusing, requiring my contact MNGI 3 times to get order correct (CDI said order was for a colonoscopy with double prep). This already was scheduled at MNGI & said "I'm to have a scan. IT took several callbacks to MNCI & CDI to get proper order AND directions that I needed to know for the test!!!!

After my previous experience elsewhere my trust in healthcare was below zero. *Dr. Fine was great at alleviating my/our fears and assuring me that all could go as I needed it to go and she assured me of a great experience.

MNGI is the best! I've been seeing *Dr. Fine & *Dr. McCabe for 20+ years. I feel like I am receiving excellent care! *Dr. Fine is very empathetic & really cares about her patients' health!

I came to MNGI as an interpreter & based on what I saw on multiple occasions I wanted to come there myself as a patient!

Very kind, compassionate, doctor who listens.

"Time" is the most precious of all our possessions. In a lifetime we only get so much of it, and you don't get a mulligan. When an appointment is scheduled at 1:10pm, the expectation is that the appointment starts at 1:10pm. Waiting a few minutes is understandable and acceptable. But when you've waiting 35 minutes and have yet to see the physician, that's not acceptable. We got up and left. The doctor came down to the parking lot to call us back in. I am from a medical family so I understand that emergencies sometimes happen and cause delays to a doctor's schedule. But if a delay is possible, the appointments should not be scheduled so tightly. If you need leeway in schedule, ALLOW for it in the appointment time structure. If the physician is driving from a hospital to the clinic for appointments and the drive normally takes perhaps 30 minutes, plan for an hour. If the physician hasn't arrived at the clinic within perhaps 10 prior to an appointmen, the staff should immediately inform any patients in both waiting rooms and exam rooms of the possible delay. This isn't rocket science. This is basic, common respect for a person's TIME. If there's a delay because of a "meeting," such as I understood it to be yesterday, then there is no respect whatsoever for the patient's time and you've essentially "stolen" some of it -- that's time that patient will never, ever get back.

Very good experience.