MNGI Digestive Health's Bloomington Clinic & Endoscopy Center MNGI Digestive Health's Bloomington Clinic & Endoscopy Center

Bloomington Endoscopy Center & Clinic

★★★★★ 4.8 out of 5 ( 3564 Ratings | 1041 Comments )

5705 West Old Shakopee Road
Suite #150
Bloomington, MN 55437
United States

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
★★★★★ 4.8 out of 5 reviewed on 29 May 2024

I appreciate the print out at the end of visit with the doctor.

★★★★★ 5 out of 5 reviewed on 17 May 2024

Every time before I leave they make sure I don't have any questions about what I need to do for my after care.

★★★★★ 2.8 out of 5 reviewed on 13 May 2024

I felt the medical provider gave the bare minimum amount of information without any personalized diagnosis or understanding of my individual health history or health goals. Scheduling has been a continued issue with MNGI.

★★★★★ 3.3 out of 5 reviewed on 7 May 2024

Dr recommended a blood test for celiac disease, EGD and follow-up visit. Pretty straight forward. After the Dr left, A junior nurse in training came in with a more experienced nurse with a print out of my treatment plan and the walked me through it. I said "Why are you here? The Dr left me 5 minutes ago and completely described what was going to happen next. Why are you retelling me the same thing?" The older nurse responded that they just want to make sure I understood the plan. I may be 63 years old, but my hearing is perfect and I am not an idiot. Yet having the nurses come in made me feel like your staff thought I was too dumb to understand a simple treatment plan. How about asking me if I had any questions rather than printing out the plan and stepping through it? I few days later, I get a call to set up the time for my EGD. The first question was what is my weight and height? What kind of question is that? You already have that information because the asst took my weight and height at the first visit. He says they have their own set of questions like the EGD procedure is done by a completely different company that doesn't have access to all the medical history answers I already provided. So he goes on for 8 minutes asking all kinds of questions I've already answered. The final nail in the coffin as to why I won't recommend your clinic is this. After the appt for the EGD was set, I get an email titled "Visit Forms" with, you guessed it, ANOTHER fricking medical history questionnaire! In this one, numerous questions about colonoscopies, and family history of cancer? WTF? I'm getting a scope put down my throat, not up my butt!

★★★★★ 3.9 out of 5 reviewed on 7 May 2024

I would especially like to commend the young woman who came into the room to review the doctor's notes and plans for me. She was so sweet and caring. I also would like to commend the lab tech who was very capable and caring too.

★★★★★ 5 out of 5 reviewed on 7 May 2024

All good!

★★★★★ 3.6 out of 5 reviewed on 3 May 2024

I was not told on my initial procedure that a follow-up procedure was optional. It was only explained to me (quite well) durIng my followup visit. I wish I had been given more information upfront about the second procedure. Trouble is, I was still coming out of sedation when the followup was discussed. Maybe a later consult should have been scheduled to go over the findings and talk about followup options.

★★★★★ 5 out of 5 reviewed on 1 May 2024

Very helpful by taking time & not rushing to finish with me.

★★★★★ 5 out of 5 reviewed on 27 April 2024

All good!

★★★★★ 5 out of 5 reviewed on 1 April 2024

Wonderful experience from initial phone call to appt. All staff were delightful, professional and well worth my drive from northern Minnesota.

*If you are having a procedure and planning a bus route home, you must have a responsible adult accompany you home after the procedure.