My overall experience with MNGI were excellent, from obtaining my ultrasound to recommending follow-up care with clear instructions.

1st virtual appointment for me. It went great!!

My visits are always handled very well -- with kindness and information

In a very uncomfortable situation all involved were professional & courteous at all times.

Very positive experience.

No care plan. Yet - still trying to diagnose problem.

I'm not accusing anyone of anything I'm just telling how I felt and how my experience was.

I was told I would hear back from her about scheduling amazingly, once she spoke to the doctor. I didn't hear back for over a week, so I finally called in, & then we were able to get an order issued to do an MRI enterography. I would have preferred to get it scheduled sooner tho.

#1. Too long to get appointments 7 weeks (really!??)

Instructions for follow up were clearly explained and reviewed. I would recommend this clinic & *Dr. Kandiel.

Instructions for prep were very bad- terrible please read over carefully and make changes to be more understandable!

Dr. supposedly gave my care plan to her, but didn't give anything to me in writing.

I feel very well taken care of at MNGI and feel very fortunate to be able to see Dr. Skagen.

Frustrating - no alternate plan in place. My doctor was not being proactive -

Every thing was fine after we got to the right date & time.

I am very happy with the care at MNGI and would recommend this clinic to friends & family.

everything was excellent

great

Having. problem receiving the prescription from the pharmacy.

From diagnosis to ERCP completed in 7 business days. Obtaining MRI schedule date was limiting factor. Results to ERCP in less than 2 days = phenomenal.

No problems.

Good

good

I do like the location of this office. I asked the (nurse?) how much longer it would be. Was told, "The doctor is on the phone," (with a helpless shrug).

Still not quite sure what the plan will be after a 1/7 endoscopy procedure. Suppose it depends on results. No "what ifs" presented.

After the visit we walked to scheduling to make an appt for the recommended procedure at an opening the following day; However, after reviewing the printout of the procedure instructions it showed the appt time on a different day than discussed back at the office. Not a major issue but had to call back to have the appt day fixed.

I hate dealing with my condition. That said, I truly appreciate the care I receive from everyone @ MNGI. The trustworthiness helps me to confront & co-manage the condition. THANK YOU!

I'm very disappointed that my doctor there has shown no follow through for me. It's me following up-

I understood the follow up plan but there was no resolution regarding a change that needed to happen in my care to prevent risks that were informed to me by my provider.Additional feedback: MNGI is observed to be disorganized and poor patient care with office visits feeling hurried, uninformative, and care complacent. I continue with MNGI because they have a monopoly on GI care but overall I am greatly dissatisfied with this clinic.

I was informed about the test results but never diagnosed. I'm not sure what is going on. I only know that I don't have anything to worry about. I see the dietitian today and hope my questions will be answered.

good

All good

Lack of communication and understanding has me looking for answers in the wrong places

Very good.

Only concern: the doctor told me to follow up in two weeks. When I was sent to the side scheduling desk, the assistant told me there wasn't anything for 4 weeks, and after explaining the doctor told me two weeks, she then told me there was a sooner appointment with very inconvenient times. There could have been a bit more of an apologetic environment in that moment.

I would recommend your practice only if the patient's condition doesn't need attention !!!

very good experience

Satisfied!

just the scheduling aspect again- scheduling office visits and remicade have always been a challenge

Inspires utmost confidence.

Learned a lot - was good - I like everything.

Awesome experiences with *Dr. Takis & all staff. They have all been super prompt in replying to my concerns via portal voice mails - *Dr. Takis provided me with his personal cell # and returned my call right away.

Had a great experience with Dr. He was informative, easy to understand, and of course, knowledgable.

Good experience and open to calling with any questions.

I like how everything that was discussed during your appt is printed out to take with

I think MNGI does an excellent job. However, in my particular case, I got no real answer or diagnosis for my condition nor any solution.

good

unclear regarding getting my report from procedure