Kelsi explained everything to me so well that I finally understood what was going on with me for the last four months, and felt good about the future prognosis.

Availability of appointments with MNGI is unacceptable - initial procedure appointment in 2021 had to be made by my primary as MNGI appointments were months out

The only issue I have is that I was told the schedulers would call me to schedule further appt. I haven't received a call but did get a text to call the office to schedule.

I was told I would be contacted to set up an appointment for the next step. I haven't heard back yet.

Ability to access care very difficult.

Very poorly experienced phlebotomists!!!!!!!!!

Keep doing what you are doing. I have experience with another GI clinic in Minneapolis and there is simply no comparison along each step of the way. This is how you should be treated. Thank you.

The staff member that took my blood for labs was in training and she did a wonderful job and the person training her was great too. I tend to have uncooperative veins but they were able to get blood on the first poke.

I had a good experience with MNGI before and this time everyone was nice but what I was excepting and what I got didn't line up. It wasn't terrible service just a little disappointing.

Dr. dropped the ball & staff picked up the pieces w/great customer service.