Woodbury Endoscopy Center & Clinic
Woodbury Endoscopy Center & Clinic
4.7 out of 5 ( | 89 Comments )237 Radio Drive
Suites: #210 (Clinic) / #200 (Endoscopy Center)
Woodbury, MN 55125
United States
NOTE: This location is now open in the City Place Medical Building. We are pleased to provide gastroenterology specialty care to patients in this area including clinic, infusion and outpatient procedure appointments. Information can be found here.
Very Good Experience
All plans and follow up was well done
Scheduling was difficult. *Dr. Phalen was completely booked, I was told to call after 12/1 when the month of March (? or April) would open up. When I called after 12/1, a different scheduler told me that there was a delay & there were still no open appointments. THEN I received a text saying to contact the clinic, that my doctor said I should schedule an appointment. But when I called the schedulers weren't sure why I'd received that text & there still weren't appointments available. At that point *Dr. Pico had a cancellation that worked for me though. My experience with MNGI has been really good, but this leaves me concerned I'd never get in for a follow up appointment should I need one.
*Dr. Arora put together a plan and makes sure I agree and understand. They write it out and send me home with it. Great!
My preference was to see *Dr. Rettiq - no appts. available in near term. Saw *Dr. Teagarden and his solution was to just increase dosage of Omep. to 80mg/day - w/o knowing the problem. Seems to be a dr. shortage for people in need of treatment in near term.
Getting a summary of the visit and further recommendations printed out to take home is a plus
Very good
Many tests were ordered, and 8 vials of blood were taken during the visit. I was told the results would be available within a few days via the patient portal. The holiday was in here, and I was advised that extra time might be needed. I found a letter in the patient portal 5 days later, which was basically incomprehensible to me. I called the clinic, and learned that the lab had not run several of the tests that were ordered, and I would be updated with results. I am still waiting. This letter was "signed" by the doctor -- I doubt anyone reviewed It before It was sent out, because It didn't make sense and was Incomplete. I thought this provider was very good, but the lab appears to have done a poor job, and the coordination between lab and clinic was poor, in my case.
Understood the plan - just not sure if it was absolutely necessary. My ratings of recommending others to the practice are only limited by my reluctance to share my recommendations with anyone - good or bad.
I can only say good things about the practice and staff.